Privacy Policy

1. Who we are

This website is operated by MEDIA EXCELLENCE LTD (Company number 08323327), registered at 2 Hayfield Close, Macclesfield, SK10 2UW, England.

2. What information we collect

When you submit an inquiry through the contact form on this site, you provide your first name, last name, email address, phone number (optional), and a message. You also confirm your consent to this privacy policy by checking the consent checkbox.

We also collect non-personal technical data through essential site operation (such as server logs), which may include your IP address and browser type. We do not place advertising or analytics cookies without your consent.

3. How we use your information

We use the information you submit to:

• Respond to your inquiry about the Course and E-Book Production Masterclass
• Provide information about the product you have asked about
• Comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Legal basis for processing

We process your data on the basis of your consent (provided when you submit the form and tick the consent checkbox) and our legitimate interest in responding to inquiries about our educational products.

5. Data retention

Inquiry data is retained for up to 365 days from submission, after which it is deleted unless you have entered into a further relationship with us that requires longer retention.

6. Cookies

We use a cookie to remember your cookie-consent preference. We do not place advertising or tracking cookies without your explicit consent. See our Cookie Policy for details.

7. Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (this does not affect prior processing)
• Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us via the Contact page.

8. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected in an updated “last updated” date at the top of this page.

10. Contact

For privacy-related requests or questions, please use the Contact page.